Projects · In the works
Training.
Training users has been part of my job for twenty years, on Clarity PPM as in project management. This page gathers my view of training that works, and the links and tools I recommend to design it, learn and remember.
The vision
What makes good training.
Start from the job
Useful training starts from a real task: what the person will have to do on Monday morning, in their tool, with their data.
Do rather than show
Fewer slides, more guided exercises. People remember what they did themselves, not what they watched someone do.
Test yourself to remember
Asking yourself questions and revisiting ideas at spaced intervals anchors better than rereading. A few questions at the end of a session, then a week later.
Leave a trace
Short sheets, two-minute videos, step-by-step procedures: what remains available after the training matters as much as the session.
Links and tools
A selection, tried or spotted.
Design and deliver
- Moodle
Open-source learning platform: paths, quizzes, participant tracking.
- H5P
Interactive content (quizzes, annotated videos, drag and drop) to embed in a page or an LMS.
- Wooclap
Live questions during a session, to check understanding.
- Mentimeter
Polls and word clouds to get a room involved.
- Excalidraw
Hand-drawn style diagrams, quick to make and share.
Document and record
- OBS Studio
Free screen recording for short tutorials.
- Scribe
Turns an on-screen task into an illustrated step-by-step procedure.
Learn and remember
- Anki
Spaced-repetition flashcards.
- Retrieval Practice
Research-based resources on retrieval practice.
- Learning How to Learn
Free online course on how we learn.
Learn about AI
- Elements of AI
Free introductory AI course, no prerequisites.
- DeepLearning.AI
Short, hands-on courses on language models and agents.
- Anthropic Academy
Guides and courses to use Claude well.
- Anthropic courses on GitHub
Open tutorials: prompt writing, tools, evaluation.
My field: projects and Clarity
- PMI
Project management standards and certifications.
- Clarity PPM
Broadcom’s official documentation, the basis of any user training.
- House of Training
Continuing education in Luxembourg, notably for banking and finance.
- Lifelong Learning
Luxembourg’s lifelong learning portal.
With AI
What AI changes.
- 01
Prepare
AI drafts an outline, exercises and questions from an existing procedure; the trainer reviews and corrects.
- 02
Personalise
Each participant can ask an assistant questions between sessions, at their own pace.
- 03
Practise
Case studies generated on demand, and role plays where AI plays the client or the user.
- 04
Measure
Analyse quiz answers to spot misunderstood ideas and adjust the next session.
Caveats
Stay in control.
- Review what AI produces. A mistake in training material repeats with every participant.
- Protect the data. No client or internal data in a public AI service: anonymised examples are enough.
- Independent links. No partnership or sponsored link: these are personal recommendations.